Guys,
I am trying to list down Siebel admin roles and
responsibilities. Please feel free to
suggest/correct/add if I am missing anything.
Siebel admin roles & responsibilities:
1.
SIEBEL
server installation & configuration, Patch management
2.
Siebel
version upgrade
3.
Setting
up Siebel tools , Mobile/dedicated client
4.
SRF,
Repository migration. DDL synch.
5.
Performance
tuning
6.
Supporting
Production environment which includes
·
Maintaining
high application availability
·
Planning
and co-coordination of production release.
·
Daily
health checks which includes regularly checking status of servers &
components. Checking status of JOBs/RCRs/ Tasks. Server resource monitoring(CPU/Memory/Disk
space)
·
Performance
tuning
·
supporting
all planned & unplanned outages
7.
Supporting Test and Development environments which includes
·
Setting
up tools/mobile client for developers
·
Extracting
local databases for developers
·
Migrating
SRF/Repository from Development to Test environment
·
Deploying
non repository items
·
Supporting
performance testing in Test(QA) environment
·
supporting
all planned & unplanned outages
8.
Set up and support Siebel remote. This
includes registering user as mobile client, extracting local database, creation of packager ,
upgrade kits etc
9.
Set
up email profiles. Configuring and managing communication management component
group
10.
Configuring
& managing Workflow Management component group.
Create WF monitor agents as per requirement.
11.
Integrating
other applications with Siebel. Mainly OBIEE/BIP/Web Methods. This includes
configuring symbolic urls, WSDL imports/exports etc.
- Installing and configuring actuate server
- Installing and configuring document server
- Database refresh activity
15.
Setting
up UCM(Data Hub)
16.
Setting
up Oracle policy automation
17.
Setting
up SSO/LDAP authentication
18.
Automation
of daily migration/monitoring activities by writing shell scripts or batch jobs
19.
Resolving
all adhoc issues, if issue is not related to Siebel then assign it to correct
work-group.
20.
In
case of issues preparing RCA & RCCA documents
21.
Keep
all stake holders updated with progress in case of issues as per SOP.
22.
Opening
SR with oracle in case of critical issues
23.
Co-coordinating
with different teams
Hope this will help.